Collegiate Student Grievance Redressal Committee
The Collegiate Student Grievance Redressal Committee (CSGRC) has been constituted as per University Grants Commission (Redressal of Grievance of Students) Regulations, 2023 for handling and solving the grievance to promote and maintain a sustainable, unbiased and positive educational environment in the campus. The students can state their grievance regarding any academic and non- academic matter within the campus through the online and grievance/ suggestion box. The CSGRC aims at solving the grievances of the students within stipulated time.
Objectives
The CSGRC has been established to address issues raised by students of the college, with the following objectives.
- Preserving the dignity of the College by fostering a harmonious atmosphere through promoting positive relationships among students and between students and teachers.
- Encouraging students to voice their grievances openly and without fear of reprisal.
- Guiding students to uphold mutual respect and dignity, urging them to exercise patience and restraint during conflicts.
- Discouraging students from instigating discord against peers, faculty, or college administration
- Instructing all staff members to treat students with warmth and refrain from displaying vindictive behaviour towards any individual.
Procedure for Lodging Complaint
- The students can lodge their grievance through online mechanism.
- The students may feel free to drop the writing (can be anonymous if required) in the grievance/ suggestion box.
- The students can directly approach CSGRC members.
Mechanism of the Committee
- Confidentiality
- Post receipt of the complaint/application, the committee will decide on the merit of case regarding scope of further discussion investigation and act promptly.
- CSGRC shall consider redressing of grievances within a reasonable time.
- The cell will give report to the authority about the cases attended to and seek guidance from the higher authorities if required.